Refund policy
The operating entity, jurisdiction, retention periods, contact details, and applicable consumer terms must be completed and approved before public sales.
One payment, one report
The full mind profile is an optional one-time purchase. There is no recurring charge. Your free basic result remains available whether or not you buy. A failed or cancelled checkout does not activate paid access.
Payment or delivery problems
If you see a duplicate charge, cannot access a confirmed purchase, or receive a report that cannot be opened, contact support through the operator’s published contact details. Include the receipt or order reference, not your full card details. We will investigate the actual transaction and delivery status.
Refund processing
Approved refunds are submitted to Stripe. Your bank or payment method determines when funds appear. A completed full refund revokes premium report access. Refund requests and outcomes must be recorded. Partial refunds preserve report access unless the full amount has been refunded. Disputes and voluntary refund eligibility require case-specific support handling.
Consumer rights
This document does not waive statutory rights. Before launch, the legal operator must publish a clear voluntary refund window, eligibility conditions, support address, handling timeframe, and any jurisdiction-specific digital content withdrawal process. No false countdown, discount, or implied waiver is used.
Business & support
Business details await final verification. Contact information and the approved policies must be published before sales open.
- Customer support
- [email protected]
- Privacy requests
- [email protected]